Privacy Policy
This Privacy Policy describes how SR SOLAR (“SR SOLAR,” “we,” “us,” or “our”) collects and uses the information you provide on https://www.xmsrsolar.com (the “Website”).
What we collect
We collect information from you when you:
- Submit inquiry or contact forms
- Request a quotation
- Subscribe to updates or newsletters
- Communicate with our sales or technical team
When submitting inquiries, you may be asked to provide:
- Full name
- Company name
- Business email address
- Phone number or WhatsApp number
- Country / project location
- Business type and project requirements
You may also visit our website anonymously, but some features (such as inquiry submission) may not be available.
You acknowledge and consent that your information may be transferred across networks and adjusted for technical requirements of communication systems.
How we collect
If you request a quotation for solar mounting systems, we may collect Personal Information such as your name, email address, phone number, company details, and project requirements (including system type, project scale, and location) to prepare a suitable technical and commercial solution.
We may also collect information when you:
- Contact us via email or website forms
- Provide feedback or inquiries
- Communicate with our sales or engineering team
If you contact us directly, we may collect your name, email address, and any information you choose to provide in your message.
What we do with the information we gather
SR SOLAR uses your Personal Information to:
- Respond to your inquiries and project requests
- Provide quotations and technical solutions for solar mounting systems
- Understand your project requirements and business needs
- Improve our products, services, and website
- Communicate with you regarding potential cooperation
- Send relevant product or company information (if applicable)
We use this information strictly for business communication and service purposes.
Our commitment to security
We are committed to ensuring that your information is secure. We implement appropriate technical, electronic, and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
How we use cookies
A cookie is a small file stored on your device that helps improve website functionality and user experience.
We use cookies to:
- Analyze website traffic and usage behavior
- Improve website performance and content
- Support marketing and advertising activities (e.g. Google Ads, analytics tools)
You may choose to disable cookies through your browser settings. However, this may affect website functionality.
Disclosure to third parties
We may share your information with:
- Internal departments within SR SOLAR
- Authorized distributors, partners, or subsidiaries (if necessary for handling your inquiry)
- Service providers such as hosting, analytics, or communication tools
All third parties are required to protect your information and use it only for the intended purpose.
We may also disclose information if required to:
- Comply with legal obligations
- Respond to legal requests or investigations
- Protect the rights, property, or safety of SR SOLAR or its users
Links to other websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies separately.
Your consent
By using our website, you consent to this Privacy Policy and agree to the collection and use of information as described.
Policy changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.